Great auto repair shop! Inside was clean and and bright. Children's play area with toys and a TV with DVD. Complimentary coffee K-cups,hot cocoa, cappuccino and water. Also small cracker snacks. Had my brakes done on my older mini-van. Matthew was the technician took me back in the shop and showed me my rotors and how wore they were. Matthew also took the brake pads off and showed me how wore they were next to a new one. Matthew made sure I was aware of all I needed and explained why. I felt like I gained a lot of knowledge from him. They had my front pads and rotors done in very timely manner. I was even offered a free loaner car if I wanted or needed to use it. Very comfortable with the work and my total bill.
My husband took one of our vehicles into Honest-1 Cottage Grove with some very serious brake issues. They were able to resolve the problem after a few hours. He was even offered a loaner. We felt relieved that the car was safe to drive again, since our son was the primary driver. The car had a good size dent in the front bumper and was not properly secured. Asst. Manager Chris asked technician Matthew if he could heat up the plastic bumper cover and push out the dent. They secured it tightly with new clips. We were not charged a cent for their extra body work service. THAT IS WHAT I CALL SUPERIOR SERVICE!!!
Erick was wonderful to work with... Just brought my car in today expecting to replace all the brake pads and rotors. Much to my surprise they still had some life left in them, the inspection was free and I wasn't charged a dime. They earned my respect and when they do need replacement will get my business as well. Thank you, job well done!!!
It is scary to bring your car in for repairs when you are not knowledgeable of car mechanics. There is a lot of trust that must be given. I am happy to say that I was treated well by Honest 1. I feel confident when I leave my car there that I will be consulted and informed before repairs are made. I will know what repairs are needed, why and, most importantly. how much it will cost for the repairs. It is still scary, but at least I can trust them that the car problem will be a necessary repair not a drummed up one to make the shop money. Isn't that what we all want to know....that we can trust the mechanic?
I love Honest 1, everyone is always so helpful and the service is fantastic. They have serviced my last two cars and I always know that my car is in safe hands. A couple of years ago my old Ford Focus had a light come on a day after service and when I called they looked at my car for free and took care if the problem at no charge. I love that they are environmentally responsible with their oil disposal as well and I'm always happy to pay a little more for that.
Honest 1 Auto Care is a US Car Repair based in Cottage Grove, Minnesota. Honest 1 Auto Care is located at 8118 Hadley Ave S, Cottage Grove, MN 55016, USA.
Please contact with Honest 1 Auto Care using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Honest 1 Auto Care opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.