I love this little shop. I don't get to get flowers very often; but every Veterans Day I send my son a huge bouquet of flowers for his two tours in Iraq as a medic. Two dozen yellow roses, two white and one red (to honor a very sad loss of a loved one). It's beautiful and spectacular. She is a wonderful florist.
Very cute shop, love the new location. They wI'll help you order any flowers you want, and have plenty of other artisan crafts to complete your shopping needs!
I would give 0 stars if possible. Asked for a $60 arrangement and if it was possible to do a same day delivery in cottage grove. They weren't prepared to do anything on their website so we asked for a Pink and purple arrangement and if they could put some roses in. The arrangement was delivered in the specified time, however it had no roses, and did not even match. It looked like they took whatever they had in back and just put it together. Definitely not a $50-60 arrangement being it was mostly carnations, Daisy's, spray mum. It had a lily and some delphinium but again the shades of purple and pinks didn't even match and looked awful. The guy we talked to on the phone when we ordered was somewhat rude to begin with so I should've known it was going to be an issue. When we called back to complain he was extremely rude, argumentative and denied that we asked for roses in it saying he didn't have them. Ended up giving us 30% off the price of the flowers. I will never use this floral shop again, horrible customer service, poorly run. If someone asks for something and you can't do it say that, dont give a substandard product.
Disappointed with delivery on an order for a 90th birthday. They attempted delivery around 10 am, left a note on the door, and then did not call until 5 pm. They were home the entire time. They also had my phone number, the one that placed the order and I was never contacted. I spoke with the owner and he indicated this was normal policy, and also never apologized. These flowers were for a very special lady's 90th birthday and she did not get them on her day! The note was placed on a door that is not used everyday, why would they check it? How about calling before you leave the home to check if anyone is home? How about checking with the one who placed the order letting them know there was a problem? How about apologizing for the mishap? Perhaps your "policy" needs some revisions! Knowing your policy and lack of customer service, we will go elsewhere in the future.
Cottage Grove Florist is a US Florist based in Cottage Grove, Minnesota. Cottage Grove Florist is located at 8599 W Point Douglas Rd S #100, Cottage Grove, MN 55016, USA.
Please contact with Cottage Grove Florist using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Cottage Grove Florist opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.